Friday, March 6, 2009

Pretty but not worth the money I paid for it...


What has become the bane of my existence is this cute little phone. It started giving me trouble and when I went to get some help they said yep, piece of junk. You will need to get a hold of the warranty service. Yea, I purchased a extended warranty for my phone and it has taken me over ten days to finally get some action. I spent an equivalent of a day it seems on the phone to apparently the wrong people. It seems Car Toys changed their warranty provider between the time I purchased my very first phone with them to a new provider last January. It came with different phone numbers of course but that was not made overly clear in my calls to "said" provider. It took talking to a supervisor and her in turn talking to the store I purchased my phone from (while I was on hold) to discover the problem. But ten days!!! I am supposed to get my phone in the next two business days, which means Monday in all likelyhood. Then to top this off I found out that my warranty service is valued at what my phone is retailed for but I only paid half that amount for the phone!! This is definitely an argument against getting these darn things...

1 comment:

arorycnonnie said...

Oh my so that's how they make their money

lov ya